TERMS

1. General Information

  • This website is owned and operated by MAGNOLIA®
  • We reserve the right to update, modify, or remove any content or services at our discretion.
  • By using our website, you confirm that you are at least 18 years old or have permission from a guardian.

2. Product Information

  • We strive to provide accurate product descriptions, pricing, and availability. However, errors may occur, and we reserve the right to correct them.
  • Colours and designs may appear differently based on screen settings.

3. Orders & Payments

  • All orders are subject to availability and acceptance.
  • We accept various payment methods, including [list payment options].
  • Prices may change without notice, but you will be charged the price displayed at checkout.
  • We reserve the right to cancel any order suspected of fraud or unauthorised activity.

4. Shipping & Delivery

  • We aim to ship orders within the same week of purchase.
  • Shipping costs:
    • Standard (Mainland Australia & Tasmania): $10
    • Express (Mainland Australia & Tasmania): $18 
    • Standard International: $35
  • Estimated delivery times:
    • Domestic orders (Australia) usually arrive within 2-6 days.
    • International orders usually arrive within 7-18 days.
  • Shipping origin: All orders are shipped from Gold Coast, Australia.
  • Customers are responsible for providing accurate shipping details. We are not responsible for missing orders if the incorrect delivery address is given.

5. Refunds & Exchanges

  • You may return or exchange items within 14 days of receiving your order.
  • Items must be unworn, unwashed, and in their original condition with tags attached.
  • Exchanges are subject to stock availability. If your requested item is out of stock, a refund or store credit will be issued.
  • Email us at contactmagnolia.au@gmail.com with your order number and reason for return.
  • Refunds will be issued to your original payment method within 3-5 business days after processing.

6. Intellectual Property

  • All content on this site, including logos, images, and designs, is the property of MAGNOLIA ® and may not be copied or used without permission.

7. User Conduct

  • You agree not to use our website for any illegal or unauthorised purpose.
  • Harassment, abusive language, or fraudulent activities are strictly prohibited.

8. Privacy Policy

  • We respect your privacy. Your personal data will be handled according to our (Privacy Policy).

9. Limitation of Liability

  • MAGNOLIA® is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Governing Law

  • These Terms and Conditions are governed by the laws of Australia.

11. Changes to Terms

  • We reserve the right to update these terms at any time. Continued use of the website implies acceptance of any changes.

12. Australian Consumer Law

Our policies are in addition to your rights under Australian Consumer Law. You are entitled to a replacement or refund if a product is faulty, unsafe, or does not perform as advertised.